Last updated on: February 1, 2022.
- Personal data we collect
- How we use the data we collect
- Lawful basis
- How do we share and disclose information to third parties?
- Information security
- Links to other websites
- Controlling your personal data
- International data transfer
- Complaint to the local data protection authority
- Further Information
Personal data we collect
Personal data is any data that can be used to identify an individual and includes all information about your identity, such as your name, e-mail address or postal address.
We may collect the following personal data:
- Your name
- Your work address including your country location
- Your employer's name
- Your contact information including corporate e-mail address and corporate phone number
We retain those personal data as long as we maintain business relationship with you. Once personal data is no longer needed for the purpose of our processing of personal data, we delete it without undue delay.
We obtain such personal data when you provide it to us voluntarily e.g. in the context of a completed contact form or a registration form.
How we use the data we collect
We collect and/or use your personal data to understand your needs and provide you with a better service, and in particular for the following purposes:
- To understand your needs, provide you with a better service and respond to your enquiries
- To provide advice and support to you and prospects
- For the purpose of contract execution between you and us
- To send you marketing related communications
- To fulfil your request to exercise your data protection rights
We only use your personal data where we can rely on a lawful basis as required under applicable data privacy laws.
The lawful basis we rely on are:
Legitimate interest – we have a legitimate interest in contacting you when you provide us with your details, to manage our relationship with you and to monitor and improve the use of our Website and to send you marketing communications.
When we process your personal data to achieve such legitimate interests, we consider and balance any potential impact on you (both positive and negative), and on your rights under data protection laws. We will not use your personal data for activities where our interests are overridden by the impact on you, for example where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law).
Contract – we will process your personal data for the performance of a contract to which you are party or in order to take steps at the request of you prior to entering into a contract
Consent – when we obtain your personal data upon your consent in order to send you marketing communications
Compliance with a legal obligation – where we are required to collect and disclose your personal data because we are subject to a legal or regulatory obligation
We do not intend to collect any sensitive personal data (or special categories of personal data) which are personal data deemed more sensitive e.g. ethnicity, race, health information.
Where we rely on the legitimate interest lawful basis to use your personal data, you always have the right to object to our use by contacting us.
Where we rely on your consent as the lawful basis to use your personal data, you always have the right to withdraw your consent by contacting us.
How do we share and disclose information to third parties?
Your personal data will be disclosed to and shared within the TSUDAKOMA Group for the purpose of providing our services and supports to you.
Please understand that TSUDAKOMA uses third party's IT systems and/or software. This means that these suppliers may process your personal data when they provide services to us. However, these third-party suppliers may only process your personal data according to our instructions.
We may share or transfer your personal data to a third party if TSUDAKOMA enters into, or is involved in, a business transaction such as a merger, acquisition, reorganization or sale of some of or all its assets.
We, TSUDAKOMA, use technical, organizational and administrative security measures to protect any of your personal data we hold in our records from accidental or unlawful destruction, loss, alteration and disclosure. Our security measures are continuously improved in line with technological developments.
However, because no security measure can be perfect, you are always encouraged to take measures to protect yourself against unintended intrusions to your personal privacy (i.e., using anti-virus software).
Web cookies are small files that are placed on your computer or mobile device by a website when you visit it. They contain details of your browsing history on that website and distinguish you from other users. Cookies send data back to the originating website on each subsequent visit or allow another website to recognize the cookie. Cookies are useful because they allow a website to recognize a user's device and, for instance, remember your preferences and generally improve your online user experience.
Links to other websites
Controlling your personal data
You have variety rights to control your personal data. You can exercise your rights by contacting us through the contact form (Click here) at any time. We will support you to exercise your rights quickly.
You may choose to restrict the collection or use of your personal data in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal data for direct marketing purposes, you may change your mind at any time by writing to or emailing us: Click here (contact form)
You may have the following rights concerning your personal data:
Right to withdraw consent
You have the right to withdraw your consent to the processing of your personal data at any time. If you withdraw your consent and we are not otherwise able to lawfully retain your personal data, we will discontinue the processing for which you have given your consent and erase the personal data processed solely based on the consent.
Right to access
You have the right to obtain information on what personal data we have about you and how we process this personal data. You also have the right to receive a copy of this personal data.
Right to rectification and erasure
You have the right to have inaccurate personal data rectified and completed. In some cases, you may also have the right to have your personal data erased, for example if it is no longer necessary for the purpose for which it was collected.
Right to object and right to restriction of processing
You have the right to object to the processing of your personal data for, for example, (i) direct marketing purposes and (ii) where we process your personal data on the legal basis of legitimate interests. You also have the right to restrict the processing of your personal data, e.g. if you contest the accuracy of the personal data we hold on you and we need to restrict our use of the personal data while we verify its accuracy.
Right to portability
When we process your personal data when you are in the EEA or in the context of the activities of an establishment in the EEA and when you have provided to us either (i) by relying on your consent or (ii) because such processing is necessary for the performance of a contract to which you are party or to take steps at your request prior to entering into a contact, and in either case we are processing your personal data using automated means (i.e. with no human involvement), you are entitled to ask us to provide your personal data to you in a machine-readable format. We will examine your request and respond to you as quickly as possible.
International data transfer
We may transfer your personal data to countries where our group companies exist. Those countries may include Japan and/or People’s Republic of China. Japan has been granted adequacy decision by the EU and we ensure that your personal data is protected with the same level as in the EU. When we transfer your personal data to People’s Republic of China, we transfer your personal data only when we implement appropriate safeguards such as concluding the Standard Contractual Clauses approved by the European Commission.
If you have any questions about the international transfer of your personal data, please do not hesitate to contact us.
Complaint to the local data protection authority
If you have any concerns about our processing of your personal data, you have the right to lodge a complaint with your local data protection authority.
If you have any concerns regarding how we process your personal data, please contact us:
18-18 Nomachi 5-chome, Kanazawa, 921-8650, JAPAN